CUSTOMER CARE

HOME DECOR:

  • All our home decor is handmade, therefore air bubbles can occur in our pieces, These are completely normal and will not impact your product.

  • Our pieces are sanded and sealed for your protection, please clean off any spillages as soon as possible using a damp cloth (Avoid using any detergents as this can damage your piece)

  • Please do not let your products get too wet as this can impact it's longevity. If an item gets too damp over time it will break down the material. 

  • Our items are not recommended for food.

  • Please do not dish wash or microwave your product.

  • DO NOT EAT our products.

HOME FRAGRANCE:
  • Never leave a candle or wax melt unattended.

  • DO NOT pile up your tea lights when using wax melts.

  • Please trim your candle wick regularly.

  • Always keep candles and wax melts away from Children.

  • DO NOT EAT wax melts.

  • NEVER mix your wax melts together.

  • Always check your Wax Burner before use for cracks.

 

PRIVACY AND SAFETY

We will never rent or sell your information into third parties

outside of Alterior & Puddles without your consent.

We may use your information to contact you in the future 

with any promotional offers on our website. 

Our website uses cookies to collect information from visitors so

that we can improve your access on our site and send you

special offers.

We take the security of your financial and privacy very seriously.

Any section of this website that collects this information is encrypted.

WHOLESALE INQUIRIES

If you have any wholesale inquiries please send us an email on 

alternativeinteriorrr@gmail.com

PAYMENT METHODS

Credit/Debit Card

PAYPAL

Apple Pay

KLARNA

CLEARPAY

LAYBUY

GET IN TOUCH

SEND US AN EMAIL: alternativeinteriorrr@gmail.com

OUR ADDRESS:

BARNSLEY BUSINESS VILLAGE

UNIT 20,

BUILDING 2

INNOVATION WAY

S75 1JL