PROCESSING TIMES

Please allow a minimum of 7 working days (this does not include weekends) for your items to be shipped- this will be 14 working days in busier periods.

 

All of our home decor is completely made to order as it is customised to your home, we do not hold stock, so please bare this in mind upon purchasing. Your products are fully tailored to suit your home, which means you are going to receive a one of a kind handmade piece.

 

Our wax melts need a minimum of 5 days to sit before we post them to be at their peak strength.

 

Our made for you candles take a minimum of 10-14 working days. Each candle is handcrafted and hand poured especially for you and made to order! This means that it has to be made from scratch and have had time to sit to be at its peak strength. We won’t ever send out a candle unless we are 100% happy with the outcome as we would never want an unsatisfied customer ☺️

 

Once you receive your shipping confirmation, your parcel will be awaiting collection at our collection point and will be collected by Royal Mail the next working day.

 

Standard shipping is send 2nd class postage, please be aware that we will not be able to track your order if you go for this option, we highly recommend paying the extra £1 shipping fee and having your items sent 48 hour tracked.

 

Overall, please leave it at least 14 working days before enquiring about your order.

 

If you have any further enquiries send us an email at:

alternativeinteriorrr@gmail.com